Admissions coordinator (Customer Support)

  • Temporal
  • Tiempo completo
  • Híbrido (Buenos Aires, Argentina)
  • Admisiones

Join Expanish as an Admissions Coordinator – Account Manager

Expanish is an award-winning Spanish language school and study abroad provider, with campuses in Barcelona, Madrid, Málaga (Spain), and Buenos Aires (Argentina), and Sámara (Costa Rica). For over 18 years, we’ve welcomed students from around the globe, offering high-quality Spanish programs and cultural immersion experiences.

We’re now looking for a detail-oriented and proactive Admissions Coordinator – Account Manager to strengthen our Admissions team and support both our global travel agency partners (B2B) and direct students (B2C).

  • Location: Buenos Aires, Argentina (Hybrid)

  • Schedule: Monday to Friday, full-time (30 hours/week)

  • Start Date: ASAP.

Your Role

In this role, you’ll be at the heart of our admissions operations, ensuring a smooth and professional experience for our language students. You’ll combine administration and customer service—working across multiple tools and departments to guarantee efficiency and accuracy.

🔹 Student Registration & Support

  • Advise registered students before arrival, guiding them through the enrollment process.

  • Manage post-sale reservations via email, phone (Aircall)

  • Manage student invoices and payments.

  • Track visa applications and ensure all pre-arrival materials are delivered on time.

  • Request flight details and send pre-arrival documentation to students

🔹 Accounting & Administration

  • Conduct regular account reviews and ensure accurate reporting to the Accounting team.

  • Follow up on overdue payments in a timely manner

Tools You’ll Use

  • Fidelo (bookings, invoices, payments)

  • HubSpot (CRM for partner & student relations)

  • Aircall (phone communications)

  • ClickUp (task & project management)

  • Google Workspace (Docs, Sheets, Gmail, etc.)

  • Apaleo (PMS - housing reservations)


What We’re Looking For

  • 2+ years of experience in Account Management, Customer Service, or Back Office roles.

  • Fluency in English & Spanish (native or proficiency level).

  • A proactive, motivated professional who thrives in a dynamic environment.

  • Strong organizational skills, attention to detail, and the ability to multitask across tools.

  • Previous experience with a CRM system (HubSpot or similar) preferred.

  • must be registered as freelancer/autónomo

What we offer

  • Top-Notch Equipment: Work with a high-performance Mac computer and high-quality headsets.

  • Hybrid Work Policy: Enjoy a balance with 3 days in our fantastic School and 2 days working from home

  • Inclusive Culture: Be part of a multinational environment with an amazing team and a culture where you can bring your authentic self to work.

  • Contract: Temporary, Full-time contract (30 hours per week)

Our Values

  • Customer First | Integrity & Humility | Excellence & Innovation | Resilience | Teamwork | Passion for Growth

📩 Ready to make an impact?
Apply now and help students from around the world embark on the experience of a lifetime! 🚀